Minimum order per item is by box pack.
All orders must be signed by the buyer and include complete company and contact information.
All first order customers are prepaid.
We accept Cash, Check, Money orders, Cashier’s checks, Credit cards (Visa, MasterCard, Discover & American Express).
For non-term customers, payment must be received within 30 days, otherwise order will be automatically canceled.
Customers may be eligible to receive Net terms upon Credit Department approval. To process a credit application, it must be submitted with a minimum order of $1,500.00. Credit application must include at least three trade references, a bank information with the account number and the owner’s signature to obtain bank information. Credit card information is required in case order purchased is not paid. Please allow 2 weeks for processing of credit application.
Any returned check will have a $25.00 processing fee.
All prices are F.O.B El Monte, California.
All freight charges are the responsibility of the customer.
We ship by UPS Ground or common carrier of our choice, unless a specific carrier is requested by the customer.
Freight charges are determined by the weight and shipping destination of the order.
We do not guarantee freight rates.
Upon receipt, customer must inspect merchandise. Any noticeable damages (i.e. violated wrappers / security tape) or shortages must be photographed. These issues should be noted on the trucker’s proof of delivery receipt.
Claim form for shortages & damages must be submitted to your sales representative within 3-7 business days upon receipt.
Prior approval is required. Any returns / credits to follow subject to merchandise inspection.
All returns are subject to a 15% restocking fee from the total price of all items returned.
Any claims submitted after 6 months from the date of invoice
will not be honored.